Refund policy
At Edge Coffee, we're committed to providing you with exceptional products and service. If you're not completely satisfied with your purchase, we're here to help.
30-Day Satisfaction Guarantee:
- If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.
- To initiate a return, please contact our customer service team at [contact email/phone number].
- Returned items must be unused, in their original packaging, and in the same condition as when you received them.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
Return Shipping:
- Customers are responsible for return shipping costs unless the item received was damaged or defective.
- We recommend using a trackable shipping service for your return.
Refund Processing:
- Refunds will be processed within 10 business days after we receive the returned item(s).
- Refunds will be issued to the original form of payment.
Contact Us: If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team at [contact email/phone number]. We're here to ensure your satisfaction with every purchase.